Updated: 10 / 22 / 2013*
NOTE: Please make sure that you’re willing to comply to our terms before committing to transact with us.
1. Prices listed are inclusive of international shipping costs already. We do offer various discounts and freebies for eligible regular customers.
2. All pre-order slots per item are limited and/or available until supplies last.
3. “New Customers” are required to pay the listed down payment for the item before we will process any order. No down payment, no order. However, customers who’ve had a smooth transaction with us for at least three (3) times will not be treated as a new customer anymore and instead will be allowed to reserve a slot even without paying the down payment. Full payment deadline will still apply.
4. Full payment of your balance must be made within two (2) weeks BEFORE the figure release date. We will inform you in advance when you will have to pay the balance for your orders.
5. Absolutely NO CANCELLATION regardless of any reason after the down payment has been made and the item was ordered from our supplier. We will not refund any deposited amount.
6. In cases where a person has a history of asking price quotes and will not push on making an order very frequently, we will no longer answer future inquiries from him.
7. We have the right to ban people from availing of our service without any notice. Once a buyer has had one (1) bad transaction with us, we will immediately ban the person from availing our service indefinitely.
8. We will not be responsible for any damages occurred by shipping (either international or local). Customers who want extra packaging for local shipments will be required to pay additional Php 30 for bubble wrapping.
9. For pre-owned items, please understand that there are risks to ordering these items. We will be completely honest with the condition that our suppliers state them as. However, should the items arrive with defects that are beyond our control, we will not be liable for them and are not obligated to issue a refund.
10. For special order items wherein the customer has provided a specific link from an online shop to be ordered, we will not be responsible should the item arrive in poor / terrible condition.