Immediate down payment is required for back-order items.
Orders without down payment will not be processed. Payment of the remaining balance can be made before or during the item distribution.
Our accepted payment method can be viewed at the “Checkout” page.
Pre-owned items are already used items and may have minor stains, scratches and defects. We will state the exact item condition that the supplier provided us and we will not accept returns, nor offer refunds, for orders of pre-owned items should you be unhappy with the condition of the item.
By ordering an item from Onegai Onii-chan, we will assume that you’ve read and understood our Terms and Conditions . We will not be held responsible for any problems that may occur during the order process or anything about the actual item condition that is beyond our control.
If you have a Facebook account, we prefer if you send us an inquiry at our fan page for faster and more consistent response. Otherwise, please fill up our order form if you don’t have a Facebook account.